Privacy Policy

At Revise Laser we are committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you use our services or visit our website.

Who We Are

Revise Laser is a laser tattoo removal clinic based in Leith, Edinburgh. Our business is registered in the United Kingdom, and we comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

What Information We Collect

We may collect and process the following types of personal data:

  • Contact details (name, phone number, email address)
  • Appointment information (booking dates, treatment history)
  • Medical information (any health conditions or medications relevant to treatment)
  • Payment details (processed securely via trusted third-party providers)
  • Website usage data (such as IP address, browser type, and pages visited)

How We Use Your Information

We use your personal information to:

  • Schedule and manage appointments
  • Provide safe and effective treatments
  • Respond to enquiries or complaints
  • Comply with legal and regulatory obligations
  • Improve our website and services

We do not sell your data or use it for unsolicited marketing.

Lawful Basis for Processing

We process your personal data based on:

  • Your consent (e.g., when you fill in our contact form)
  • The performance of a contract (e.g., when you book a service with us)
  • Our legal obligations (e.g., keeping medical records)
  • Our legitimate interests (e.g., improving client experience)

How Your Data Is Stored

Your personal data is stored securely in password-protected systems and encrypted databases. We take appropriate technical and organisational measures to protect it from unauthorised access, alteration, or loss.

Sharing Your Information

We only share your data with:

  • Medical professionals (where necessary for treatment)
  • Our booking and payment platforms (under strict data protection agreements)
  • Regulators or legal bodies when required by law

We do not transfer your personal data outside the UK without appropriate safeguards in place.

Data Retention

We retain your data only as long as necessary to:

  • Fulfil the purposes outlined in this policy
  • Comply with legal or professional obligations

Typically, medical and treatment records are kept for 7 years from the date of your last appointment.

Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of any inaccurate data
  • Request deletion of your data (where legally permissible)
  • Object to or restrict our processing
  • Withdraw consent at any time (where processing is based on consent)

To exercise these rights, please contact us using the details below.

Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised date.

Last updated: April 2025